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Legendary Consumer Advocate Sylvia Siegel Dies--California Loses a Colorful Character
By Mike Florio
Senior Staff Attorney
The Utility Reform Network (TURN)
Legendary consumer activist Sylvia Siegel died peacefully in her sleep today. Siegel, who was 89, was always reticent about revealing her age. In a profile for CBS's 60 Minutes in 1984, Harry Reasoner asked her how old she was, prompting a sharp response. "That's none of your damn business," Siegel snapped.
As The Utility Reform Network's (TURN) founder and executive director for 16 years, Siegel saved California consumers billions of dollars. After discovering that no one was challenging outrageous utility rate hike applications at the California Public Utilities Commission (CPUC), Siegel took on the job herself. She founded TURN, originally called Toward Utility Rate Normalization, from her kitchen table in 1973. Siegel taught herself the complex laws and rules that govern utility rates, and learned how to use them to the benefit of the public, rather than the corporations.
A colorful character in the dull world of utility regulation, Siegel's talent and passion pushed her to the forefront of any battle she engaged in. Under her leadership TURN grew to become the largest and most successful utility consumer advocacy organization in the state. With a staff of 14 and an annual budget of over $1.5 million, TURN represents consumers in every important CPUC proceeding affecting gas, electric and telephone bills in California.
Siegel's work led to fairer rates, and helped mandate a "lifeline rate"- a minimum amount of gas and electricity made available to all consumers at a reasonable rate. Lifeline rates, now known as baseline rates, remain an essential protection for California consumers to this day. In addition, under Siegel's leadership TURN:
• Exposed $346 million in fuel cost overcharges by PG&E and Edison (1974);
• Stopped Pacific Telephone from charging lifeline customers for calls lasting more than five minutes (1976);
• Won a ruling from the US Supreme Court upholding a CPUC order forcing Pacific Telephone to refund $341 million to customers (1979), and
• Defeated a plan by SoCal Edison to impose a "customer charge" on all customers- even if they didn't use any electricity that month (1988).
A testament to the importance of Siegel's work is the support she received from the thousands of Californians who joined and continue to be members of TURN.
Siegel was born in Detroit and graduated from Wayne State University with a BA in sociology. She moved to San Francisco in 1944 and worked for the War Labor Board and California Nurses' Association before beginning her crusade against the utilities in 1969. Siegel's quick thinking and dry humor made her a favorite with policymakers, the media and even her opponents. She charmed, disarmed and then went for the jugular. Even her adversaries, whom she routinely called all sorts of unprintable names, spoke fondly of her.
Siegel was notorious for her sharp wit, tenacity and precariously overflowing desk. Her desk was frightening. When TURN's offices were in a condemned building on Mission Street with plenty of space, Sylvia would just move on to another desk and leave her old one stacked with stuff. If a staffer went on vacation, they often came back to find Sylvia occupying their desk. One attorney who wanted to avoid that outcome rigged his desktop with mousetraps. When Sylvia discovered the mousetraps she called him a f--ing smart a-- -she was also notorious for her foul mouth- and then stuck legal pads in the mousetraps to disable them. The attorney returned to find his desk piled high with Sylvia's papers.
Upon her retirement from TURN in 1989 Siegel worked for the Marin County Board of Supervisors representing the interests of Marin customers of Viacom Cable. She went on to organize a statewide group called Consumers Cable Cop. Siegel was subsequently elected to the Marin Health Care Board. She also served on the Board of National Public Radio affiliate KQED. In 2000 she was named Director Emeritus of the Board of Directors of TURN.
Siegel was the recipient of numerous public service awards and honors, including:
1986: Eleanor Roosevelt Democratic Woman of the Year, Democratic Women's Forum
1986: Certificate of Honor, City and County of San Francisco
1987: Distinguished Service, NASUCA (National Association of State Utility Consumer Advocates)
1989: Resolutions of Commendation, California Legislature and Senate Rules Committee
1989: California Public Interest Service Award, California Common Cause
1993-4: Outstanding Non-Member of the Year, Retired Public Employees Association
1990: Commendation from County of Marin for "Years of Service and Contributions to the Well-Being of the People of the County of Marin"
1997: Social Justice Center of Marin Outstanding Community Activism.
As the organization's senior attorney, Michel P. Florio has supervised TURN's http://www.turn.org/ legal advocacy since 1989.
Comments
The Queen of Ratepayer Advocates
Some people we meet in life are impossible to forget; Sylvia Siegel was one of those people. Decades ago an unusual “sit-in” at the California Public Utilities Commission (CPUC) brought me to San Francisco.
On that summer day in 1981, an unlikely alliance of doctors, business owners, ministers, professors, accountants, parents and grandparents from San Luis Obispo chose to step outside their comfort zones to question the wisdom of putting nuclear reactors on California’s seismically active coast.
Sylvia joined us, called her press contacts, and made sure everyone knew this “sit-in” had TURN’s full support. From that day forward, Sylvia visited us often and became a friend and champion we relied upon and never forgot.
When Sylvia stood on the steps of the Public Utilities Commission, she didn’t mince words about cost overruns and delays – the bane of the nuclear industry. Her righteous indignation when the CPUC allowed PG&E to charge ratepayers a ten-fold rate increase, without reviewing the reason, was a sight to behold.
California owes a great debt to Sylvia Siegel; she left behind an organization of incredibly talented advocates who will keep her spirit alive wherever and whenever ratepayers’ interests are at stake.
Rochelle Becker was president of the board of TURN from 2000-2007 and is executive director of the Alliance for Nuclear Responsibility, a statewide organization dedicated to sustainable, non-nuclear energy solutions.
Posted by: Rochelle Becker at August 20, 2007 08:23 AM
Sylvia was a giant of enormous impact and unflinching personal courage and
fortitude. When did she not back "The Good Fight" ? Sylvia understood the
importance of an independent media system because how else were the
stories of accountability in public and corporate affairs going to be
told. As public television and public radio station giant in Northern California
fell further away from their commitment for independent news and public
affairs responsibilities, Sylvia Siegal, age 74, in 1992 joined the public's
slate of reform candidates and against the odds was elected by KQED's
once empowered membership to serve TWO TERMS on the KQED Board.
With her election, the tide on the KQED Board "TURNED" and a new management was brought in and KQED reinstituted much of the local
programming long advocated by its members and the reform minded
Board members. Alas, those days are gone as the current (2006) KQED
Board has once again abandoned its membership roots and no longer
has a publicly elected Board of Directors at all !!! However, Sylvia's
legacy lives on with at least two FCC Commissioners as public advocates
and a growing citizens movement across the nation fighting against
further media consolidation and for more media democracy.
Henry Kroll
former elected member,
KQED Board of Directors
and President
Committee to SAVE KQED
1991 - 1997
Posted by: Henry Kroll at August 21, 2007 09:28 PM
THANK YOU for tipping me off re: our profound loss
> with Sylvia's death. I first learned about this sad moment from a dear friend to many, Henry Kroll.
Following is my message to other friends which I surely wish to share. How we recall all that we learned and borrowed from her and her piss and vinegar and dedication to the call of public duty and public good.
I hope that Sylvia's Siegel's death notice gives you a glimpse of how wonderful this special person was and what she stood for consistently. Some say she was "crusty". So?....I respected her. Perhaps, more of you wish there were more like Sylvia. It was my privilege to have known her a bit, a genuine champion of the Good Fight....Indeed, Sylvia saved consumers $Billions and fought for them. Her determination should be others' gift. Sylvia must have ridden with Paul Revere and Patrick Henry before taking on consumer rights. A monument should erected for her...and kids in high schools really should be told who she was, how & why she served and what she did for them, their parents and future generations, almost silently. She did so for the benefit of millions of people without their knowing her. I am saddened by her loss, indeed....I just wish that I could have spoken with her one more time and been able to get one more bit of her advice...All we can do now is honor her and all that she stood for.....I feel it's all of our obligation to do so...
Posted by: Moe Justice at August 22, 2007 02:12 AM
THANK YOU for tipping me off re: our profound loss
> with Sylvia's death. I first learned about this sad moment from a dear friend to many, Henry Kroll.
Following is my message to other friends which I surely wish to share. How we recall all that we learned and borrowed from her and her piss and vinegar and dedication to the call of public duty and public good.
I hope that Sylvia's Siegel's death notice gives you a glimpse of how wonderful this special person was and what she stood for consistently. Some say she was "crusty". So?....I respected her. Perhaps, more of you wish there were more like Sylvia. It was my privilege to have known her a bit, a genuine champion of the Good Fight....Indeed, Sylvia saved consumers $Billions and fought for them. Her determination should be others' gift. Sylvia must have ridden with Paul Revere and Patrick Henry before taking on consumer rights. A monument should erected for her...and kids in high schools really should be told who she was, how & why she served and what she did for them, their parents and future generations, almost silently. She did so for the benefit of millions of people without their knowing her. I am saddened by her loss, indeed....I just wish that I could have spoken with her one more time and been able to get one more bit of her advice...All we can do now is honor her and all that she stood for.....I feel it's all of our obligation to do so...
Posted by: Moe Justice at August 22, 2007 02:12 AM
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