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Crucial Vote on Cell Phone Consumer Protection Bill Today
By Richard Holober
Executive Director
Consumer Federation of California
Legislation to protect California cell phone users against outrageous early termination fees and other industry fraud and abuse faces a crucial State Senate vote today, Thursday June 7. Yesterday the bill was one vote short of the 21 needed for passage.
Please tell your State Senator to vote Yes on Senate Bill 831 (Lowenthal). Link here to send your message now.
Background:
SB 831 would give a consumer the right to cancel a cell phone contract without having to pay huge early termination fees for 30 days after signing a contract, or for 10 days after you receive your first bill—whichever comes later. The bill would also phase out early termination fees so that consumers cancelling in the 23rd month of a 2 year contract would only pay a small fraction of the initial termination fee.
The legislation also gives consumers the right to cancel without penalty when a phone company raises rates during the lifetime of a contract, and limits a consumer’s responsibility for calls made on a lost or stolen cell phone.
The cell phone industry has topped the list of all industries in consumer complaints filed with the Better Business Bureau for several years.
Giant cell phone companies are spending a fortune on lobbyists and political campaign contributions to kill this bill.
To learn more about SB 831 and to contact your state senator, link here.
Special note to residents of Senator Jenny Oropeza and Gloria Negrete-McLeod’s district: Please call your Senator’s Sacramento office immediately and ask her to vote YES on Senate Bill 831 (Lowenthal).
Senator Oropeza’s Los Angeles area district includes the cities of Long Beach, Carson, El Segundo, Hermosa Beach, Inglewood, Lomita, Manhattan Beach, Marina Del Rey, Redondo Beach, San Pedro, Torrance, Venice and Wilmington.
Senator Oropeza’s Sacramento phone number is (916) 651-4028.
Senator Negrete-McLeod’s district includes parts of Eastern Los Angeles County and San Bernardino County, including the cities of Colton, Fontana, Montclair, Ontario, Pomona, Rialto and San Bernardino.
Senator Negrete-McLeod’s Sacramento phone number is (916) 651-4032.
Please tell the office: “I live in the Senator’s district. We need her vote today on SB 831. It provides important protections for telephone consumers.” Make sure you give your name, address, and phone number.
Thank you for helping to protect consumers.
The Consumer Federation of California is a non-profit advocacy organization. Since 1960, the Consumer Federation of California has been a powerful voice for consumer rights. CFC campaigns for state and federal laws that place consumer protection ahead of corporate profit. Each year, CFC testifies before the California legislature on dozens of bills that affect millions of our state's consumers. CFC also appears before state agencies in support of consumer regulations.
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